We help customers get their devices repaired or replaced quickly when things go wrong. From the moment you file a claim to getting your device back - we handle everything.
Think of us as the bridge between you, your insurance company, and repair services. We make the complicated parts simple so you get help fast.
When your device breaks or gets damaged, you tell us what happened. We collect all the information needed - photos, receipts, and details about the damage. No confusing forms or endless paperwork.
We work directly with insurance companies on your behalf. We verify your coverage, submit all documents, and get approval for your claim. You don't need to call insurance companies or wait on hold.
Once approved, we coordinate with service centers to fix or replace your device. We schedule appointments, track progress, and make sure the work is done properly. You just drop off your device and pick it up when ready.
Throughout the entire process, we send you regular updates via SMS and email. You always know exactly where your claim stands - no guessing, no calling to check status.
Here's exactly what happens from the moment you report a problem until your device is fixed. Simple, transparent, and fast.
Submit your claim online or through our app. Upload photos of the damage, your purchase receipt, and tell us what happened. Takes just 5 minutes. We instantly check if your device is covered.
5 minutesOur system checks your documents and warranty status automatically. We make sure your claim is genuine and complete. If we need additional information, we'll ask you right away.
2-4 hoursA trained technician reviews the damage. For serious cases, we might send someone to physically inspect your device. They determine what needs to be fixed or if replacement is needed.
1 dayWe submit everything to your insurance company for final approval. They review the assessment and decide whether to approve repair or replacement. We follow up to ensure quick decisions.
1-2 daysOnce approved, we coordinate with authorized service centers. Your device gets repaired with genuine parts or replaced if needed. We track the entire process and keep you informed.
2-5 daysDevice repaired or replaced? We verify the work is done correctly and notify you to collect it. You receive a service certificate and your warranty continues. Claim closed!
Same day pickupDifferent situations need different solutions. Here are the main types of claims we handle.
Manufacturing defects & malfunctions
Drops, cracks, spills & impacts
We've built our platform around making claims stress-free for customers and efficient for businesses.
Average claim settled in 3-5 days instead of weeks. Automated verification speeds up everything while maintaining accuracy.
Real-time SMS and email updates at every step. No need to call and check status - you'll always know what's happening.
File claims from your phone in minutes. Upload photos, track status, and communicate with us - all from one simple app.
Smart technology catches fake claims automatically. This keeps costs down and ensures genuine customers get help quickly.
We work with authorized service centers and genuine insurance providers. Your device gets quality repairs with original parts.
Questions? Problems? Our support team is ready to help via phone, email, or chat. Real people who understand your situation.
Our team is ready to help you get your device repaired or replaced quickly. Start your claim today and experience hassle-free insurance processing.
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